Frequently Asked Questions

Info on our fresh food, treats, orders and subscriptions.

Welcome to Nooshi's

What is Nooshi’s?

What makes Nooshi’s fresh food different?

What makes Nooshi’s treats and chews different from other brands?

Do I need a subscription?

How do I place my first order?

Feeding & Transition

How should I transition to Nooshi’s fresh food?

My dog is having a hard time adjusting to Nooshi's fresh food. How can I make the transition smoother?

My cat is having a hard time adjusting to Nooshi's fresh food. How can I make the transition smoother?

How much fresh food should I feed?

Can puppies or kittens eat Nooshi’s fresh food?

How many treats or chews can I give my dog or cat?

Can puppies and kittens eat Nooshi's treats and chews?

Production & Formulation

What are the benefits of feeding fresh food?

Do Nooshi’s fresh food recipes meet AAFCO standards?

How are your treats and chews made?

Are your treats and chews really made with just one ingredient?

Why are single-ingredient treats and chews a great choice?

Does dehydration remove nutrients?

Why do your treats and chews vary in size and color?

Ingredients & Sourcing

Where does Nooshi’s source its ingredients from?

There is liver in your fresh food recipes. Is it okay to feed them to my pet every day?

You have bone in your fresh food recipes. Is this safe?

Why do you use seed oils in your fresh food recipes?

Are any dyes added to your fresh food?

Are your treats and chews suitable for pets with allergies or food sensitivities?

Do you also use human-grade meat in your treats and chews?

Food Safety & Quality Control

How should I store Nooshi’s fresh food?

How do you ensure your fresh food is safe and free from pathogens?

How should I store Nooshi's treats and chews?

Shipping & Delivery

Where do you deliver?

How much does shipping cost?

How long does delivery take for treats and chews?

How does fresh food delivery work in Cairo and Giza?

Do you offer express delivery?

When is fresh food delivered to Alexandria?

Will I be contacted before delivery?

Who handles deliveries?

What happens if I miss my delivery?

Can I choose a specific delivery time?

Do you deliver on public holidays?

What if I need help with my delivery?